Question 1

How do I secure my booking?

Accepted Answer

50% deposit due at the time of booking. Remaining balance due 14 days prior to your event.

Question 2

COVID-19 policy?

Accepted Answer

If your event is cancelled due to COVID 19 restrictions, you will have a year to use
toward a future booking. The deposit is only refundable if local, state or federal mandates or orders impact your event. In all other instances your deposit is non-refundable.

Question 3

What is specialty linen?

Accepted Answer

Sequin, Petal Leaf Taffeta, Rosette, Pinchwell, etc...

Question 4

Are your letters made of foam or wood?

Accepted Answer

Our letters are made of wood.

Question 5

Is your tabletop for your letter/number tables, plexiglass or glass?"

Accepted Answer

Our tabletops for our letter/number tables are made of glass.

Question 6

How many hours is my rental for?

Accepted Answer

Daily rental, all pickups are scheduled prior to 12am or an additional fee will be incurred.

Question 7

What are the dimensions of your Hedge/Flower Walls?

Accepted Answer

Our Hedge/Flower Walls are 8’Hx8’W freestanding.

Question 8

Can we pick up items?

Accepted Answer

No, we will deliver all of our products to your event to ensure a proper transport of all requested items to prevent damage.